OverviewPeople are using ArcGIS in all types of organizations to improve their workflows and solve their most challenging issues. ArcGIS helps you with Asset/data management including systems integration, claims/case management, service/territory area management, and constituent/customer management Planning and analysis such as forecasting and risk analysis Business operations such as call center/dispatching; monitoring and tracking; field data collection; inspections, maintenance and operations; and routing Situational awareness including decision support and customer/public access ArcGIS Works Across the EnterpriseArcGIS is an integrated collection of GIS software products that provides a standards-based platform for spatial analysis, data management, and mapping. ArcGIS is scalable and can be integrated with other enterprise systems such as work order management, business intelligence, and executive dashboards. ArcGIS Supports Your Work on Desktop, Server, Web, and MobileWhether you work at your desktop, in the field, or need to share information via the Web, an ArcGIS product provides the tools you need.